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Prices
For our non-Canadian visitors we do show prices in other currencies for your convenience. The currency being used for displaying prices is shown at the top of each page (space permitting) and beside each product.
Exchange Rates
Our base currency is $Canadian. For our non-Canadian visitors, we display prices on our website in your local currency using a dynamic exchange rate calculation. This is updated every 4 hours. When items are added to your cart, the exchange rate may change by the time you finalize your order. The invoice will show the billing total (with the current daily exchange rate applied). Your cart and invoice totals may be somewhat different because of exchange rate variations and timing.
Payment Processing
Payment processing is completed by Helcim and you payment request email through their secure website to enter payment details once your order has been finalized and approved. Helcim is a Level 1 PCI-DSS compliant service provider and no credit card or bank information is stored on our servers. There may be slight variations in the charge that shows up on your statement as the actual exchange rates (and any additional fees) may be applied by your credit card company on payment processing. Contact your credit card provider for clarification.
Taxes
† All orders shipped outside of Canada are shipped tax free. We avoid cross-border shipments unless authorize by the customer. Please contact your taxation office to find out more about the payment of sales tax, duties, brokerage fees and tariffs that may be applicable.
If you need assistance please call us. You will find fast courteous service from knowledgeable staff.